A. Owners, operators or charterers of a vessel that transits the Panama Canal are assigned a Customer Code. The ACP utilizes this code to weigh number of transits and amount of tolls paid within 12 months to determine each customer’s ranking which is defined every 30 days. This customer code ranking is crucial for assignments of reservations slots when competition is faced between 2 or more vessels.

Providing false, incorrect, or deficient information on these codes constitutes a violation of the Maritime Regulations for the Operation of the Panama Canal and may result in fines that may range from US$ 100 to US$ 1,000,000.